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Carolyn demonstrated passion and drive to ensure that we as customers received a seamless end to end service. Carolyn took away all the customer effort and ensured that we were kept informed every step of the journey. Not once did we have to chase Carolyn for anything. Explained the process and addressed our questions clearly. Provided guidance and tips on how to present the property without us going to any expense. She has been truly amazing, professional and reliable throughout our journey.