My husband and I rented 60/78 Terrace Road, East Perth, from 1/3/2017 thru 6/2/2018, thru Abel Properties, with Tracey Harrison as our Property Manager. During this time there were a few issues; aircon wasn’t working in one half of the House; the refrigerator required a new temperature control; there was a leak in the fire sprinkler which required extensive repairs.
We would like you to know that during our tenancy, Tracey was amazing. She was always extremely professional, helpful, caring and thorough! We could call, or send her an email, and she would respond in a timely manner, not to mention she always followed up with a phone call, or email, to make certain our concerns were dealt with.
After selling our home and business in Las Vegas, NV, USA two years ago, in order to move here to Australia for my husband’s job, we have dealt with four different rental agencies between here and the U.S and we can tell you that none of them have been as nice to deal with as your company and Tracey Harrison. We had to leave 60/78 Terrace road due to the owners moving back, and the rental agency we are currently dealing with is nowhere near the professional agency of Abel Properties and Tracey! It’s unfortunate that more companies, and people, don’t care about people & their rentals like your company!
We just wanted to take a minute to thank you for employing people like Tracey, who truly care about their job and the customer! We would happily recommend your company to anyone looking for a professional, caring property management company!
Rocky & Roxanna Smith, February 2018 – East Perth Tenants